IT Business Partner Playbook – Bhupinder Siran

𝑻𝒉𝒆 𝑰𝑻 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑷𝒂𝒓𝒕𝒏𝒆𝒓 𝑷𝒍𝒂𝒚𝒃𝒐𝒐𝒌

Welcome to episode 6! Elevating the BRM role, proving value and remaining authentic.

🎙️ In the latest episode of the IT Business Partner Playbook Podcast, I sat down with Bhupinder Siran, Associate Director at the University of Southampton, to delve into the evolving responsibilities of Business Relationship Managers (BRMs) and the unique challenges they face in a university setting.

💡 Key Highlights:

1️⃣ From BRM to Strategic Business Partner:

• Bhupinder shared how the role of BRMs has shifted from operational support to strategic partnership, emphasizing the power of clear terminology in shaping responsibilities and expectations.
• His team of four BRMs works closely with IT and the business to align initiatives with the university’s goals.

2️⃣ Managing IT in Higher Education:

• We discussed the complexities of prioritizing IT initiatives in a resource-constrained environment, with a focus on addressing student needs and strategic alignment.
• Bhupinder highlighted the value of creating a stakeholder dossier to enhance understanding and foster collaboration.

3️⃣ Promoting and Establishing the BRM Role:

• Bhupinder emphasized the importance of patience, trust-building, and showcasing the BRM role through workshops, roadshows, and clear communication.
• Starting with a solid foundation and proving value is key to gaining buy-in and expanding influence within an organization.

4️⃣ Maintaining the BRM Mindset:

• Whether engaging directly with C-suite executives or working at a grassroots level, Bhupinder stressed the importance of finding synergies, staying curious, and remaining authentic in the role.
• For BRMs to thrive, alignment with an organization’s values and goals is essential.

🌐 Looking Ahead:

We also explored opportunities for growth, including hosting workshops, enhancing stakeholder communication tools, and increasing strategic engagement within the university. Bhupinder’s insights offer inspiration for BRMs navigating complex organizations and striving to make a lasting impact.

📢 Your Turn:

What strategies have you found effective in elevating the BRM role in your organization? Share your experiences and join the conversation!

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